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The High Court awarded a private limited company €40,000 in damages following defamatory online reviews posted by an individual. The court found that the reviews, which falsely accused the company of criminal conduct and poor business practices, were defamatory and caused reputational harm. The individual responsible for the posts accepted liability for four specific reviews. While the company experienced a decrease in sales following the publication of the reviews, the court did not attribute this directly to the defamatory statements. The court declined to award aggravated or punitive damages, noting the individual's expression of regret and lack of participation in the proceedings until the assessment hearing.
Defamation, Online Reviews, Reputational Harm, Defamatory Statement, High Court, Damages, Liability, Aggravated Damages, Punitive Damages, Assessment of Damages, Defamation Act 2009, Company, False Accusations, Criminal Conduct, Business Practices, Apology, Legal Services Regulation Act 2015, Rules of the Superior Courts (RSC), Legal Costs Adjudicator
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