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High Court allows appeal from decision of Financial Services Ombudsman (FSO), and sets aside decision dismissing complaint against home insurer for failing to allow claim for storm damage to house, on the grounds that the FSO had failed to hold an oral hearing to determine significant differences of fact between the claimant and the insurer.
Financial Services Ombudsman - appeal from decision - storm damage giving rise to claim from home insurer - claims declined - complaint to Financial Services Ombudsman refused - no oral hearing - whether finding made on incomplete information - alleged reference to incorrect policy documentation - failure to provide information during process - Central Bank’s Consumer Protection Code (2006) - breach of regulatory code by insurance company.
Note: This is intended to be a fair and accurate report of a decision made public by a court of law. Any errors should be notified to the editor and will be dealt with accordingly.
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