High Court grants an order that a social media company (Twitter) provide to a parcel delivery company such details as it might have relating to the identity of a person who created or controlled an online account used to hold the parcel delivery company up to ridicule and to make use of its trade mark, provided that the parcel delivery company give an undertaking as to the use to be made of the information.
Application for order directing party to disclose information concerning identity of controller of social media account - 'Norwich Pharmacal' order - whether social media company facilitated wrongdoing and had duty to assist plaintiff by disclosing identity - claim by parcel delivery and courier companies - use of name in social media account - account deactivated by account holder - holding companies up to ridicule - use of name and logo - infringement of trademark - s. 42 of the Defamation Act, 2009 - undertaking as to use of information.